SOLUTION: Virtual Care Cloud

EMR-Connected Platform Enables Virtual Care


Enable a Seamless Extension of Your Practice

Orb Health’s Virtual Care Platform is our cloud-based, fully HIPAA compliant system that securely syncs patient data from your EMR and enables Orb Health’s virtual workflows, processes, and policies. It intelligently organizes patient care plans, manages workflow, prioritizes engagement, predicts possible patient issues, and much more. This platform drives our Universal Patient Engagement Center who provide patient-centric service based on comprehensive patient awareness. All interactions are synced back to the EMR so providers and patients continue to use the same portals, apps, and tools they use today without interruption.

Orb Health's Integrated Cloud Streamlines Collaborative Care without Disruption

Turn-Key Solution

Turn-key solution enables remote virtual agents to provide high quality remote care with little to no operations impact.

Rapid Go-Live

Typical project plans for connecting to EMR, integrating best practices, training staff, and going live can be done in as little as 6-weeks.

Bi-directional EMR Sync

Bi-directionally syncs all documentation, interactions, care plans, and more ensuring the EMR remains the centralized “patient record-of-truth.”

Informs EMR Portals and Tools

Providers and Patients access care information through existing EMR applications and portals, providing a unified view of all interactions and data.

Integrated Best Practices

Virtual workflows are imprinted with your best practices so our virtual teams creating a seamless experience to patient care.

Modular Programs

Highly effective programs including chronic care, patient support services, outbound campaigns, or customs care programs.

Eligible Patient Discovery

The platform determines patient eligibility across any set of supported codes and programs then present these patients for enrollment or scheduling.

HIPAA Compliant and Secure

Secure, encrypted, and HIPAA compliant infrastructure runs on Microsoft Azure and supports Protected Health Information (PHI) standards.

24/7 Communication

Orb Health's clinical care teams are available 24/7 to assist patients with issues or questions with full interaction detail that is always available in the EMR.

Efficacy Tracking

Patient care and care gap closure is tracked in real-time with HCC scoring kept up-to-date enabling value-based performance tracking.

Comprehensive Compliance

Any program action is run through a comprehensive compliance check before being synced to ensure audit-readiness.

Remote Patient Monitoring Support

Remotely monitor patient health through hundreds of device options or as a proactive outreach program all synchronized back to the native EMR record.

Predictive Analytics and Alerts

Machine Learning components studies trends over time and sends alerts to care team ahead of a potential condition exacerbation.

Streamlined Billing

Regimented workflows, coding, scoring, and compliance ensures billing is ready for reimbursement or payment while minimizing denials.