SOLUTION: Virtual Care Hub™

EMR-Connected Infrastructure Enables Comprehensive Care Collaboration


Enable a Seamless Extension
of your Health System

Orb Health’s Care Delivery Services utilize our Virtual Care Hub that bidirectionally synchronizes with your existing EMR system so your IT systems remain the “patient record of truth” without requiring any updates or changes. We integrate your Best Practices into our proven workflows, processes, and procedures that enable our care delivery teams to seamless act in your name and incident-to your practice. Our fully HIPAA compliant system securely syncs patient data from multiple sources, intelligently organizes patient care plans, manages workflow, prioritizes engagement, and predicts possible patient issues so our remote care delivery teams provide unparalleled service.

This innovative approach helps us maximize enrollments (over 68% success rate), optimize clinical workflows, drive layered patient engagement programs, ensure compliance, and measure all aspects of provider financial and operational success as well as patient efficacy and outcomes. This also means that your existing portals, billing, compliance, etc. systems that rely on your EMR are updated with a comprehensive set of information that streamlines their operation without disruption. Orb Health’s Virtual Care Hub is purpose built to quickly expand support for future codes and policy changes, so we can continually extend and expand critical services that transform patient lives.

Orb Health's Integrated Infrastructure Streamlines Collaborative Care without Disruption

Integrated Best Practices

Orb Health's workflows are imprinted with your practice's Best Practices so our care teams are always aligned with your approach to patient care.

Bidirectional EMR Sync

EMR integration bidirectionally syncs services documentation, interactions, care plans, and enrollment consent ensuring the EMR system is always the “record-of-truth.”

Informs Existing EMR Portals

Patients can access care information through existing EMR applications and portals, providing a unified view of all interactions and data.

Eligible Patient Discovery

The platform will synchronize with the EMR system then determine patient eligibility across any set of supported codes then present these patients for enrollment.

HIPAA Compliant and Secure

Secure, encrypted, and fully HIPAA compliant infrastructure that runs on healthcare friendly Microsoft Azure and ensures Protected Health Information (PHI) standards.

24/7 Communication

Orb Health's clinical care teams are available 24/7 to assist patients with issues or questions with full interaction detail that is always available in the EMR.

Efficacy Tracking

Patient needs are tracked to resolution, lab values and vitals are monitored to ensure care plans are effective and health goals are met so clinical staff can quantify success.

Patient Monitoring Device Support

Patient health is remotely monitored using hundreds of connected device options or entered manually with any elevated or out-of-range values alerted to clinical staff.

Predictive Analytics and Alerts

Machine Learning components studies trends over time and in some cases sends alerts to the care team to ahead of when a patient might have a crisis situation.

Comprehensive Compliance

Turnkey solution combined with experienced practitioners and compliance review best practices ensures requirements are continually met and exceeded.

Streamlined Billing

Bidirectional EMR synchronization and regimented workflows ensure billing is properly coded as interactions occur so billing becomes streamlined.