In this webinar, you’ll learn how a Florida ACO named CHC Pinellas (CHCP) used Enterprise Virtual Care to seamlessly scale care capacity for chronic care and patient support services without an additional budget, apps, or staff. We’ll review how CHCP brought the concept of universal patient engagement to patient-centric care in order to drive significant outcomes. Our presenter will show how CHCP achieve a 54% reduction in emergency department utilization, lowered overall patient costs by 26%, increased coding by 14%, achieved a 70% care quality gap closure, and more while showing how the ACO increased reimbursements and exceeded its quality scoring.
Dr. Goraya has 15+ years’ experience in healthcare operations and management, including multiple start-ups, and has deep expertise in telemedicine/clinical call center management and revenue cycle management. Prior to Orb, Preet was Director of Revenue Cycle Management for Southcoast Health, a premier New England health system, and oversaw the implementation of the Orb Health solution in his own organization. He was so impressed that he joined Orb Health to help drive the transformation of healthcare.
About Orb Health
Care Management as a Service™ rapidly provides EMR-connected remote contact centers as a scalable virtual extension of the practice to deliver cross-practice scheduling and care management programs as a guided service without adding staff, apps, or infrastructure.