Enterprise Virtual Care

Scalable Care Capacity that Bends the Cost Curve of Healthcare


Enterprise Virtual Care Drives Scalable Care Capacity

Orb Health’s Enterprise Virtual Care™ solution enables practices to seamlessly scale care capacity that enables collaborative, patient-centric care coordination as an extension of the practice without requiring additional staff, apps, infrastructure, or budget. Our virtual clinical care specialists provide care across chronic care, patient support, and outbound clinical campaigns as a proactive action or handle inbound patient questions, triage issues, and schedule telehealth or outpatient services. Orb’s synchronizes with the existing EMR and our virtual agents are able to identify and enroll patients in any eligible services. All stakeholders in the patient’s outcome collaborate as a cohesive unit working on behalf of the patient. The result is a holistic approach that drives significantly improved patient outcomes and satisfaction.

Enterprise Virtual Care Components

Drives Scalable and Measurable Program Value

Reduce ER/Hospital Visits

Proven to reduce ED utilization and hospital visits through proactive technology that drives holistic care and prioritizes at-risk patient interactions.

Seamlessly Extend Practice

Orb Health’s care delivery teams seamlessly extend the reach of your practice to service more patients between visits without adding overhead.

Expand Critical Services

Quickly offer Chronic Care Management (CCM), Transition Care Management (TCM), Annual Wellness Visits, and more.

Interactive Patient Care

Increase effective offsite patient care in between visits with remote monitoring and 24/7 patient access to critical care services and personnel.

Patient Engagement & Satisfaction

Powerful technology and services encourage patients to take an active role in their healthcare and increase their overall satisfaction.

Keep Patients In-Network

By offering CCM, TCM, etc, patients are more likely to seek gap care in-network which increases care continuity while reducing revenue leakage.

Increase Revenue

Generate revenue from new and existing patients with added services that create predictable visit pipelines (ex: Annual Wellness Visit, etc.).

Accelerate Billing

Highly regimented patient interactions ensure that billing code requirements are strictly met, accelerating billing cycles and payments.

Comprehensive Compliance

Dedicated compliance department regularly reviews enrollment and patient interactions ensuring compliance and audit-readiness.

Outcomes-Based Results

Quantifiable and measurable patient outcomes drive success criteria for patient well-being and enable value-based care profitability.

Optimize Office Visits

Virtual care delivery teams handle a broad set of issues and gather additional information so each office visit is informed and focused.

Value-Based Profitability

By increasing revenue, decreasing costs, and improving patient outcomes, Orb Health helps you maximize value-based profitability.

Increase Office Visit Throughput

Increase and streamline office visits so patients are seen with greater regularity but without overburdening the existing staff.

Improved HCC Scoring

Expands medical history enabling health systems to discover and code related chronic conditions helping maintain or increase potential HCC budget by decreasing gap scores.

Reduce Patient Leakage

Keep patients in-system by offering a unique set of expanded services that ensures the coordinated care uses the system's providers.