Universal Patient Engagement Center
Experienced, licensed, and certified medical practitioners, empowered by Orb Health's EMR-centric patient intelligence, provide care delivery that exceeds expectations.
Care Management as a Service
Driving cost-effective quality outcomes for patients and communities while maximizing provider economics
Scalable Patient Access Without Adding Apps, Infrastructure, or Staff
Orb Health offers services that help our customers deliver effective, quality care that drives significant patient and financial outcomes. Our Care Management as a Service rapidly enables scalable patient access and care coordination as a virtual extension of the health center without the need to add staff, apps, infrastructure, or budget.
Remotely-staffed contact centers with admin and clinical agents act in the name of your center. EMR-connected intelligence organizes patient information and presents it to the agent. The agents then navigate the patient through eligible options and coordinate care as a one-stop service including priority scheduling. All interactions are compliance checked and documented in the native EMR application so your providers and staff continue to use existing applications, processes, and portals with no learning curve.
We combine your best practices and standards of care with our processes and workflow. Our licensed remote care staff delivers your brand of high-quality care, incident-to your practice, while enabling comprehensive provider collaboration. This approach effectively scales your contact center and patient care support capacity as a seamless experience while maintaining the consistency, integrity, and credibility of the care culture that you have built with your patient base.
Patients realize improved access, outcomes, and satisfaction while the health center increases reimbursements, improves quality measures, and lowers the cost curve of healthcare across fee for service, capitated contracts, and value-based care.
Remotely-staffed contact centers with admin and clinical agents act in the name of your center. EMR-connected intelligence organizes patient information and presents it to the agent. The agents then navigate the patient through eligible options and coordinate care as a one-stop service including priority scheduling. All interactions are compliance checked and documented in the native EMR application so your providers and staff continue to use existing applications, processes, and portals with no learning curve.
We combine your best practices and standards of care with our processes and workflow. Our licensed remote care staff delivers your brand of high-quality care, incident-to your practice, while enabling comprehensive provider collaboration. This approach effectively scales your contact center and patient care support capacity as a seamless experience while maintaining the consistency, integrity, and credibility of the care culture that you have built with your patient base.
Patients realize improved access, outcomes, and satisfaction while the health center increases reimbursements, improves quality measures, and lowers the cost curve of healthcare across fee for service, capitated contracts, and value-based care.
Driving Care Management Excellence
Care Management as a Service
Programs and Services
Mix and match services to meet your various patient population needs without adding resources.
Patient Access and Empowerment
Scalable patient access and high-quality care management empowers a new level of care attention that keeps patients healthier, more satisfied, and in-network.
Clinical and Financial Outcomes
Repeatedly proven and independently validated Care Management as a Service drives significant outcomes while lowering costs and increasing revenue.
