Experienced, licensed, and certified medical practitioners, empowered by Orb Health's EMR-centric patient intelligence, provide care delivery that exceeds expectations.
Driving cost-effective quality outcomes for patients and communities while maximizing provider economics
Scalable Patient Access Without Adding Apps, Infrastructure, or Staff
Remotely-staffed contact centers with admin and clinical agents act in the name of your center. EMR-connected intelligence organizes patient information and presents it to the agent. The agents then navigate the patient through eligible options and coordinate care as a one-stop service including priority scheduling. All interactions are compliance checked and documented in the native EMR application so your providers and staff continue to use existing applications, processes, and portals with no learning curve.
We combine your best practices and standards of care with our processes and workflow. Our licensed remote care staff delivers your brand of high-quality care, incident-to your practice, while enabling comprehensive provider collaboration. This approach effectively scales your contact center and patient care support capacity as a seamless experience while maintaining the consistency, integrity, and credibility of the care culture that you have built with your patient base.
Patients realize improved access, outcomes, and satisfaction while the health center increases reimbursements, improves quality measures, and lowers the cost curve of healthcare across fee for service, capitated contracts, and value-based care.
Driving Care Management Excellence
Care Management as a Service
Mix and match services to meet your various patient population needs without adding resources.
Scalable patient access and high-quality care management empowers a new level of care attention that keeps patients healthier, more satisfied, and in-network.
Drives Scalable and Measurable Program Value
Reduce ER/Hospital Visits
Proven to reduce ED utilization and hospital visits through proactive technology that drives holistic care and prioritizes at-risk patient interactions.
Seamlessly Extend Practice
Orb Health’s care delivery teams seamlessly extend the reach of your practice to service more patients between visits without adding overhead.
Expand Critical Services
Quickly offer Chronic Care Management (CCM), Transition Care Management (TCM), Annual Wellness Visits, and more.
Interactive Patient Care
Increase effective offsite patient care in between visits with remote monitoring and 24/7 patient access to critical care services and personnel.
Patient Engagement & Satisfaction
Powerful technology and services encourage patients to take an active role in their healthcare and increase their overall satisfaction.
Keep Patients In-Network
By offering CCM, TCM, etc, patients are more likely to seek gap care in-network which increases care continuity while reducing revenue leakage.
Generate revenue from new and existing patients with added services that create predictable visit pipelines (ex: Annual Wellness Visit, etc.).
Highly regimented patient interactions ensure that billing code requirements are strictly met, accelerating billing cycles and payments.
Dedicated compliance department regularly reviews enrollment and patient interactions ensuring compliance and audit-readiness.
Quantifiable and measurable patient outcomes drive success criteria for patient well-being and enable value-based care profitability.
Optimize Office Visits
Virtual care delivery teams handle a broad set of issues and gather additional information so each office visit is informed and focused.
By increasing revenue, decreasing costs, and improving patient outcomes, Orb Health helps you maximize value-based profitability.
Increase Office Visit Throughput
Increase and streamline office visits so patients are seen with greater regularity but without overburdening the existing staff.
Improved HCC Scoring
Expands medical history enabling health systems to discover and code related chronic conditions helping maintain or increase potential HCC budget by decreasing gap scores.
Reduce Patient Leakage
Keep patients in-system by offering a unique set of expanded services that ensures the coordinated care uses the system's providers.