Scalable Patient Access That Drives Clinical and Financial Excellence
Proactively Drive Access, Outcomes, and Profitability
Enterprise Virtual Care™ rapidly enables the scalable, highly effective delivery of patient relationship management and care coordination for patient support, chronic care, and outbound clinical campaigns as a virtual extension of the health system without adding staff, apps, infrastructure, or budget.
Orb Health’s partner-based approach effectively scales care capacity as a seamless, collaborative experience that maintains your high standards of patient care.
Patients realize improved access, outcomes, and satisfaction while FQHCs/CHCs, Health Systems, and ACOs increase reimbursements, advance quality measures, and lower the cost curve of healthcare while accelerating your journey to comprehensive value-based care.
Universal Patient Access
- Remote, scale-on-demand admin and clinical staff engages patients on behalf of your practice
- EMR-connected solution enables comprehensive patient-awareness
- Seamlessly coordinate care for any patient population in any combination of admin or clinical workflows
Highly Effective Patient Engagement
- Optional programs include patient support, chronic care, and outbound campaigns
- Partner-based approach utilizes health system best practices
- Broad collaboration between virtual, telehealth, and in-office providers
Rapid Time to Value
- Leverage existing IT investments including EMR, portals, apps, and more
- Minimal learning curve required to implement programs
- Less than 6 weeks to go-live with minimal out of pockets costs
Quality Outcomes that Matter
- Improve patient access, outcomes, scoring, and satisfaction while closing care gaps
- Significantly reduce inpatient and emergency department utilization
- Quickly increase reimbursements, reduce utilization costs, and keep patients in-network
Drive patient access, outcomes, reimbursements, and profitability using a turn-key cloud + services solution without requiring additional resources.
Universal Patient Engagement Center
Experienced, licensed, and certified medical practitioners, empowered by Orb's Virtual Care Cloud, provide care delivery that exceeds expectations.
Virtual Care Cloud
EMR-connected cloud contains workflows imprinted with your best practices that enables consistent care delivery from Orb Health's virtual teams.
KPI Tracking, AI, and Emerging Data Science Combine to Create a Predictive Insight Loop that Drives Outcomes…
Adaptable Service Options
Choose the services that make the most sense for extending patient access today and expand over time including Fee for Service (reimbursable Medicare CPT/G codes), value-based care contracts, and redistributed savings.
- PATIENT SUPPORT
- Expand or replace administrative services capacity with Orb Health’s scalable engagement specialists while enabling “one-touch resolution”.
- CCS CONTACT CENTER SCALING
- IUS INFORMATION UPDATE SERVICES
- SCD SCHEDULING
- ADM ADMINISTRATIVE SERVICES
- PQA PATIENT Q & A
- CIN CLINICAL INFORMATION
- ARS ANCILLARY RELATED SERVICES SCHEDULING
- CHRONIC CARE
- Rapidly implement reimbursable Medicare/Medicaid services that improve outcomes for the Chronically ill while providing a quick path to increase reimbursements.
- CCM CHRONIC CARE MANAGEMENT
- TCM TRANSITION CARE MANAGEMENT
- RPM REMOTE PATIENT MONITORING
- PCM PRINCIPLE CARE MANAGEMENT
- OUTBOUND CAMPAIGNS
- Out-of-the-box and customized outbound campaigns enable proactive patient engagement to drive emergency or preventative programs.
- E19 COVID-19 VACCINE ELIGIBILITY & OUTREACH
- CCT COVID-19 CONTACT TRACING
- CCC COVID-19 CARE COORDINATION
- CVS COVID-19 VACCINE SCHEDULING & FOLLOW-UP
- CTS COVID-19 TESTING SUPPORT
- PAN PANDEMIC RESPONSE
- MAM MAMMOGRAM OUTREACH
- CUS CUSTOMIZED PROGRAMS
Collaborative Virtual Care Drives
Real-World, Value-Based Outcomes
ED Visit Reduction
Medicare CCM Savings per 1k Patients
CCM Program Break Even / ROI
CCM Revenue 20k Patients
Additional Annual Visits per Patient
4.8 / 5 Stars
Annualized Cost Reduction
Reduction in Abandoned Calls
Increase in Schedule Utilization
Time to Full Schedule Utilization