Go to top of page

Unnecessary ED Visits from Chronically Ill Costs $8.3 Billion Annually


About 30% of emergency department visits among patients with common chronic conditions are potentially unnecessary, leading to $8.3 billion in additional costs for the industry, according to a new analysis.

The report, released Thursday, found that six common chronic conditions accounted for 60% of 24 million ED visits in 2017; out of that 60%, about a third of those visits—or 4.3 million—were likely preventable and could be treated in a less expensive outpatient setting.

You can read the whole story here.

This is why a highly effective and Medicare reimbursed Chronic Care Management program is critical and Collaborative Virtual Care is a great way to extend care capacity as virtual service to meet the growing demand of the chronically ill.  By increasing care capacity and extending care between office visits without requiring additional staff, office space, or out of pocket expenses, emergency utilization dramatically drops (54% reduction in one ACO at a Florida FQHC) as seen in this 2019 Orb health study.  Since approximately 23% of ED visits result in a hospital admission, a dramatic drop in admissions is seen with the reduction in ED utilization as a result.  A scalable CCM program will dramatically reduce the waste that is seen in this space and help with value-based incentives from CMS in the process.

About Orb Health

Care Management as a Service™ rapidly provides EMR-connected remote contact centers as a scalable virtual extension of the practice to deliver cross-practice scheduling and care management programs as a guided service without adding staff, apps, or infrastructure.

Related Articles

Scalable Care Management Without the Headaches

Maximize the Outcomes and Economics of Patient Service

Orb Health is ready to quickly help a wide range of health providers and their support networks transform patient access with Care Management as a Service

Ready to Get Started?

Are you ready to scale the delivery of patient access and care management without adding apps, infrastructure, or staff? Let's talk!