WHITEPAPER: Chronic Care Compliance

Effectively Navigating Chronic Care Management Compliance

Chronic Care Management (CCM) programs are necessary for better patient outcomes. However, there is a huge gap in written direction from Centers for Medicare and Medicaid Services (CMS) on how to effectively drive program quality and maintain compliance.

The complexities and somewhat unclear directions from CMS regarding CPT 99490 for Chronic Care Management have continued to be a concern for providers and will surely lead provider practices to inaccurate coding and/or documentation.

This white paper reviews the complexities and pitfalls of a Chronic Care Management program and how to avoid them.


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Enterprise Virtual Care™ rapidly enables the scalable, highly-effective delivery of chronic care, patient support, and outbound clinical campaigns as a virtual extension of the health system without adding staff, apps, infrastructure, or budget.

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