Care Managementas a Service™
Scalable patient access and care coordination through a seamless virtual service that maximizes clinical and financial outcomes
Proactively Drive Access, Outcomes, and Profitability
Orb Health’s Care Management as a Service™ enables health centers, systems, hospitals, and unions to scale contact centers and deliver care management programs as a guided service that simplifies the healthcare journey, maximizes patient outcomes, and enables financial success from fee-for-service to value-based care.
Proven Solution
Orb Health scales patient access through remote contact centers that seamlessly deliver care management as an EMR-connected, data-driven, virtual service. Acting as an extension of your providers, we help drive unparalleled clinical outcomes and patient satisfaction while transforming the economics of patient service without adding staff, apps, or infrastructure.
Seamlessly Scale Patient Access Through Virtual, Data-Driven Contact Center Services
Remote, scale-on-demand contact centers...
Seamlessly Scale Patient Access Through Virtual, Data-Driven Contact Center Services
- Remote, scale-on-demand contact centers staffed with licensed admin and clinical agents engage patients on behalf of your practice
- EMR-centric solution organizes all patient data for our agents and syncs all interactions, notes, etc.
- Patient-aware solution enables agents to seamlessly coordinate care and close care gaps for any patient population
Drive Clinical and Financial Excellence with Proven Care Management Programs
Multiple programs enable you to choose...
Drive Clinical and Financial Excellence with Proven Care Management Programs
- Multiple programs enable you to choose services that makes sense for your patient population today and over time.
- Patient’s rapidly see significant improvement in outcomes while increasing trust in the provider.
- Providers see a marked reduction in cost and increase in efficiency that drives better profitability and ACO savings.
Accelerate Results by Leveraging Existing Clinical and Technical Investments
Accelerate Results by Leveraging Existing...
Accelerate Results by Leveraging Existing Clinical and Technical Investments
- Solution leverages existing IT investments including EMR, portals, apps, and more
- No learning curve required to implement programs and providers continue to utilize their existing EMR, etc.
- Partner-based approach supports outpatient, ambulatory, telehealth and additional services
Proven Clinical Outcomes That Build Patient and Provider Trust and Satisfaction
Improve patient access, outcomes, scoring, and satisfaction while...
Proven Clinical Outcomes That Build Patient and Provider Trust and Satisfaction
- Improve patient access, outcomes, scoring, and satisfaction while closing care gaps
- Significantly reduce inpatient and emergency department utilization while increasing patient preventative appointments
- Quickly increase reimbursements, reduce utilization costs, and keep patients in-network
Adaptable Service Options
Choose the services that make the most sense for extending patient access today and expand over time. Orb Health services support a range of models including Fee for Service, capitated contracts, value-based care, and more.
Expand or replace contact center administrative, coordination, and scheduling services capacity with Orb Health’s care management specialists while enabling “one-touch patient issue resolution”.
-
CCSREACTIVE INBOUND AND PROACTIVE OUTBOUND
-
PAOCPRIMARY, AFTER HOURS, OVERFLOW, CUSTOM
-
IUSPATIENT INFORMATION UPDATE
-
REFTRIAGE & REFERRALS
-
SCDDR, SPECIALIST, LAB SCHEDULING
-
ADMADMINISTRATIVE SERVICES
-
RXMRx MANAGEMENT
-
PQAPATIENT Q & A
-
CINCLINICAL INFORMATION
-
ARSANCILLARY RELATED SERVICES SCHEDULING
Rapidly implement reimbursable Medicare/Medicaid services that improve outcomes for the Chronically ill while providing a quick path to increase fee for service reimbursements or maximize value-based care savings.
-
CCMCHRONIC CARE MANAGEMENT
-
TCMTRANSITION CARE MANAGEMENT
-
PCMPRINCIPLE CARE MANAGEMENT
Service combinations that help drive patient engagement in primary care planning and post-hospitalization care transition.
-
PCPPRIMARY CARE PLANNING
-
TOCTRANSITIONS OF CARE
Out-of-the-box and customized outbound campaigns enable proactive patient engagement to drive customized preventative or reactionary short and long-term programs.
-
PENPROGRAM AWARENESS & ENROLLMENT
-
AWVANNUAL WELLNESS VISITS
-
E19COVID-19 VACCINE ELIGIBILITY & OUTREACH
-
CCTCOVID-19 CONTACT TRACING
-
CCCCOVID-19 CARE COORDINATION
-
CVSCOVID-19 VACCINE SCHEDULING & FOLLOW-UP
-
CTSCOVID-19 TESTING SUPPORT
-
PANPANDEMIC RESPONSE
-
EMREMERGENCY SERVICES
(PRE-DISASTER OUTREACH) -
MAMMAMMOGRAM OUTREACH
-
CUSCUSTOMIZED PROGRAMS
Care Management as a Service Drives Significant Clinical and Financial Outcomes
Maximize the Outcomes and Economics of Patient Service
Orb Health is ready to quickly help a wide range of health providers and their support networks transform patient access with Care Management as a Service
Ready to Get Started?
Are you ready to scale the delivery of patient access and care management without adding apps, infrastructure, or staff? Let's talk!
PRESS RELEASE: CHC Pinellas’ ACO Realizes 54% Reduction in ED Utilization through CCM Learn More